Career Opportunities

Executive Director, National Small Business Membership Center

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Dallas, Irving, Texas, United States of America Req #152

POSITION OVERVIEW:
Responsible for renewing memberships, recruiting new members, and positioning the U.S. Chamber of Commerce as the premier advocate for small businesses, entrepreneurs, and free enterprise in the nation’s capital.

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POSITION RESPONSIBILITIES:
Retain and renew memberships by following up on invoices and billing and persuading current members to contribute funds to Special Funding Projects (e.g., specific political issues and voter education initiatives).
Recruit new members.
Make 60–90 outbound phone calls per day; required to meet daily accountability metrics determined by management (e.g., talk time and daily credit card revenue).

REQUIREMENTS:
Bachelor’s degree and 3-5 years’ experience in selling intangibles, features, and benefits trade-offs, political fundraising, or collections.
Knowledge of the selling process and the sales cycle and how to profile current and prospective members on needs and preferences.
Ability to articulate why the Chamber’s work is essential to free enterprise.
An understanding of electoral politics, political issues, and federal regulations that affect small businesses.
Professional demeanor, high degree of personal initiative, persistence, and the ability to overcome rejection, call reluctance, and indifference one encounters when calling on behalf of an advocacy organization.
Strong verbal communications and persuasive skills.
Excellent problem resolution, negotiation, and planning skills.
Strong teamwork and service orientation.
MS Office and contact management software skills.

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